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I ordered a bench for around $600.00. It arrived, looked good, but a week or so later, one of our elderly guests sat on it, it swayed and looked ready to collapse. Thankfully, he did not fall and hurt himself. At closer inspection, the workmanship is spit and bubble...
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#388404
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I order four lights from these jerks and two days later my client found some other lights that she liked better. I called and asked if I could cancel the order and do an exchange for some other lights. I was told that since I called and canceled right away that it was...
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#376304
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I placed fairly large order on their website which somehow git entered into their system twice - two absolutely identical orders started arriving to my doorsteps couple days later. I called their customer service to notify of situation and asked them to pick up extra...
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#280344
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HORRIBLE HORRIBLE HORRIBLE customer service! Buyer beware! They sent me a duplicate order after I had called to cancel it days before the item shipped out. They shipped it anyway and want me to return it at my cost. I tried e-mailing this customer service department...
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Anonymous
John

Same experience.

#238330
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NEVER PURCHASE FROM THIS STORE. They are CROOKS. I ordered a pendant light "in stock" listed on their website. I paid 35 dollar to have it second day shipped. I did not receive shipping info the following day. they said well its not in stock here its at our mfg...
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Anonymous
pr@atgstores

Dear REALLY really MAD, My name is Taryn and I handle the Public Relations for ATGStores.com. I read your review and would like to extend an apology for your negative exper...

#231520
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Another angry (one time) customer. This is without question the most laughably bad example of online shopping I have ever experienced. DO NOT EVER BUY FROM THESE CROOKS I ordered an item and was told I would be contacted when it was available from the manufacturer. A...
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Anonymous
D Craig

Call me an old cynic but its certainly a bit strange that when I\'ve tried to resolve this issue on your site and via your live chat function, nobody could help me and their \...

Anonymous
D Craig

Call me an old cynic but its certainly a bit strange that when I\'ve tried to resolve this issue on your site and via your live chat function, nobody could help me and their \...

#194502
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Find your fan or lighting elsewhere. If anything is wrong wiht your order, the responsibility will be yours. They are trying to charge a %50 restocking fee for a Fan that was misrepresented as able to hang from a vaulted ceiling. The remaining credit is good for there...
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Anonymous
niteman

I agree - ATG is a shady company. I have been ripped off too

#132957
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Great selection, good prices, very helpful and consultative customer service on the phone - initially. Was it their fault that one of the vendors' products did not fit (base and top - a sconce)? Six weeks later - a jillion emails and phone calls trying to get an...
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#128528
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This is hands down the worst internet vendor out there. Allied Trade Group runs lightinguniverse.com, knobsandhardware.com, decoruniverse.com, floorsandsurfaces.com and several other "middleman" websites that take their profits from fronting manufacturers....
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Anonymous
kelly

I agree, their 110% price match is NOT valid. I\'m another unhappy customer.

#119251
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Echoing the sentiments of another reviewer: SHOP HERE AT YOUR OWN RISK. I recently ordered a set of lights from here but due to a confusing interface ended up getting the right model but the wrong finish. When I tried to recitify the mistake they wanted me to pay to...
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#115701
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